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bottleneck operation  An operation in a sequence of operations whose capacity is lower than that of the other operations.
break-even point (BEP)  The volume of output at which total cost and total revenue are equal.
capacity  The upper limit or ceiling on the load that an operating unit can handle.
capacity cushion  Extra capacity used to offset demand uncertainty.
cash flow  The difference between cash received from sales and other sources, and cash outflow for labor, material, overhead, and taxes.
diseconomies of scale  If the output rate is more than the optimal level, increasing the output rate results in increasing average unit costs.
economies of scale  If the output rate is less than the optimal level, increasing the output rate results in decreasing average unit costs.
Outsource  Obtain a good or service from an external provider
present value  The sum, in current value, of all future cash flows of an investment proposal.







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