After completing this chapter, you should be able to:

1. Explain the strategic importance of process selection.
2. Explain the influence that process selection has on an organization.
3. Describe the basic processing types.
4. Discuss automated approaches to processing.
5. Explain the need for management of technology.
6. List some reasons for redesign of layouts.
7. Describe the basic layout types.
8. List the main advantages and disadvantages of product layouts and process layouts.
9. Solve simple line-balancing problems.
10. Develop simple process layouts.