| A) | Any event that causes the consumption of overhead resources.
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| B) | A simple count of the number of times an activity occurs.
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| C) | Activities that relate to specific products that must be carried out regardless of how many units are produced and sold or batches run.
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| D) | A systematic approach of comparing the performance of some aspect of an organization's operations to that of outstanding external companies or to other divisions within the same organization.
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| E) | The process by which activity rates are used to apply costs to products and customers in activity-based costing.
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| F) | Activities that arise as a result of the total volume of goods produced and services performed each time a unit is produced.
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| G) | Activities that are carried out to support customers but that are not related to any specific product.
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| H) | A management approach that, in conjunction with activity-based costing, improves processes and reduces costs.
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| I) | A measure of the amount of time required to perform an activity.
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| J) | An allocation base in an activity-based costing system; ideally, a measure of the amount of activity that drives the costs in an activity cost pool; also called a cost driver.
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| K) | The process by which overhead costs are assigned to activity cost pools in an activity-based costing system.
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| L) | Activities performed each time a batch of goods is handled or processed, regardless of how many units are in a batch. The amount of resources consumed depends on the number of batches run rather than on the number of units in the batch.
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| M) | A costing method based on activities that is designed to provide managers with cost information for strategic and other decisions that potentially affect capacity and therefore fixed costs.
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| N) | Activities that are carried out regardless of which customers are serviced, which products are produced, how many batches are run, or how many units are made.
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| O) | Groups of overhead cost elements.
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| P) | A "bucket" in which costs are accumulated that relate to a single activity measure in the activity-based costing system.
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