New Features

• McGraw-Hill Connect Operations Management. Connect Operations Management offers a number of powerful tools and features to make managing assignments easier, so you can spend more time teaching. Students can engage with their coursework anytime and anywhere, making the learning process more accessible and efficient. In short, Connect Operations Management facilitates student learning and optimizes your time and energies, enabling you to focus on course content, teaching, and student learning.
• Create and deliver online, auto-graded homework assignments, quizzes, and tests directly from the end-of-chapter materials or test bank. Problems are available as both static and algorithmic problems.
• Students receive immediate, detailed feedback on their assignments, allowing them to focus on the areas where they need improvement.
• Questions mapped to AACSB skill areas, Bloom’s Taxonomy levels, and difficulty level enable you to run reports that assess specific learning outcomes.
• NEW! LearnSmart ensures students are learning faster, studying more efficiently, and retaining more knowledge. It pinpoints concepts the student does not understand and maps out a personalized study plan for success. Based on students’ self-diagnoses of their proficiency, LearnSmart intelligently provides students with a series of adaptive questions. This provides students with a personalized one-on-one tutor experience.
• NEW! SmartBook is the first and only adaptive reading experience. Powered by LearnSmart, SmartBook facilitates the reading process by identifying what students know and don't know. Then, as students read, the material continuously adapts to ensure that they're focused on the content they need the most to close specific knowledge gaps.
• Pre-built assignments are available to save you set up time.

Retained Features

• Learn By Doing – Based on Stevenson' s philosophy that students learn best by practice, numerous examples, solved problems, questions, problems and cases are found throughout the book.
• Balanced Coverage – Balanced coverage can be seen in the quantitative and qualitative topics covered throughout the text; as well as the examples from manufacturing and services; and the balance of strategic competitive issues as well as tactical and analytic control issues. As a result, students understand that managers use a combination of quantitative tools and qualitative approaches in order to make decisions.
• Flexible Coverage – The text organization and approach allows instructors to be flexible in their approach, picking and choosing chapters or portions of chapters that best suit the topics they would like to emphasize.