Operations Management Information Center: Table of Contents


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Operations Management , 12/e

William J. Stevenson, Rochester Institute of Technology

Chapter 1: Introduction to Operations Management
Chapter 2: Competitiveness, Strategy, and Productivity
Chapter 3: Forecasting
Chapter 4: Product and Service Design
       SUPPLEMENT TO CHAPTER 4: Reliability
Chapter 5: Strategic Capacity Planning for Products and Services
       SUPPLEMENT TO CHAPTER 5: Decision Theory
Chapter 6: Process Selection and Facility Layout
Chapter 7: Work Design and Measurement
       SUPPLEMENT TO CHAPTER 7: Learning Curves
Chapter 8: Location Planning and Analysis
       SUPPLEMENT TO CHAPTER 8: The Transportation Model (Web only)
Chapter 9: Management of Quality
Chapter 10: Quality Control
       SUPPLEMENT TO CHAPTER 10: Acceptance Sampling (Web only)
Chapter 11: Aggregate Planning and Master Scheduling
Chapter 12: MRP and ERP
Chapter 13: Inventory Management
Chapter 14: JIT and Lean Operations
       SUPPLEMENT TO CHAPTER 14: Maintenance
Chapter 15: Supply Chain Management
Chapter 16: Scheduling
Chapter 17: Project Management
Chapter 18: Management of Waiting Lines
Chapter 19: Linear Programming

Stevenson Operations Management Twelfth Edition Small Cover

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