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Chapter Outline
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Section I
  1. Decision Support in Business
  2. Business and Decision Support
  3. Real World Case: AmeriKing and Others: The Business Value of Enterprise Portals
  4. Decision Support Trends
  5. Management Information Systems
  6. Online Analytical Processing
  7. Decision Support Systems
  8. Using Decision Support Systems
  9. Executive Information Systems
  10. Enterprise Portals and Decision Support
  11. Knowledge Management Systems
Section II
  1. Artificial Intelligence Technologies in Business
  2. Business and AI
  3. Real World Case: BAE Systems: The Benefits of AI in Knowledge Management Systems
  4. An Overview of Artificial Intelligence
  5. Neural Networks
  6. Fuzzy Logic Systems
  7. Genetic Algorithms
  8. Virtual Reality
  9. Intelligent Agents
  10. Expert Systems
  11. Developing Expert Systems
  12. The Value of Expert Systems





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