| Co-location | A situation in which project members including those from different organizations work together in the same location.
|
 |
|
|
| Escalation | A control mechanism for resolving problems in which people at the lowest appropriate level attempt to resolve a problem within a set time limit or the problem is "escalated" to the next level of management.
|
|
|
|
| Joint evaluation | A process in which different parties involved in a project evaluate how well they work together.
|
|
|
|
| Met-expectations model | Customer satisfaction is a function of the extent to which perceived performance exceeds expectations.
|
|
|
|
| Partnering charter | A formal document that states common goals as well as cooperative procedures used to achieved these goals which is signed by all parties working on a project.
|
|
|
|
| Principle of negotiation | A process of negotiation that aims to achieve win/win results.
|
|
|
|
| Project partnering | A nonbinding method of transforming contractual relationships into a cohesive, cooperative project team with a single set of goals and established procedures for resolving disputes in a timely manner.
|