Site MapHelpFeedbackFill in the Blanks
Fill in the Blanks
(See related pages)



1

or unclear job boundaries is one of the many situations that lead to dysfunctional conflict.
2

conflict serves an organization's interests while conflict threatens an organization's interests.
3

There are three desired outcomes of conflict: agreement, learning and .
4

Conflict that raises different opinions regardless of the personal feelings of the managers is called .
5

Members of in-groups view themselves as a collection of unique individuals while they stereotype members of other groups as being .
6

is assigning someone the role of critic.
7

One way to resolve conflict is to try a(n) , which is a method of conflict resolution that is informal (using mediation or arbitration) and less costly than a lawsuit.
8

Fostering a debate of opposing viewpoints to better understand an issue is known as .
9

A(n) person neglects his or her own concern to satisfy the concern of the other party.
10

A(n) consists of five steps which are clarify interests, identify options, design alternative deal packages, select a deal, and perfect the deal.





To learn more about the book this website supports, please visit its Information Center.
(c)2006 Tata McGraw-Hill
Any use is subject to the Terms of Use and Privacy Policy.
Tata McGraw-Hill is one of the many fine businesses ofThe McGraw-Hill Companies.


Kinicki & KreitnerOnline Learning Center with Powerweb

Home > Chapter 11 > Fill in the Blanks