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Video Quiz
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1

When Roy Disney resigned, he called for Michael Eisner to resign also. The fairly cordial dispute grew from that point on. It can be said these two individuals are in ________.
A)coalition activity
B)negotiation
C)conflict
D)dialectic method
2

The differing stances taken by Eisner and Disney could possibly find a resolution. All but ____ are considered desired outcomes of conflict situations.
A)avoidance
B)stronger relationships
C)agreement
D)learning
3

Of the following, which one is not considered to be a major form of conflict?
A)Intergroup
B)Civility
C)Personality
D)Cross-cultural
4

If Eisner and Disney were receptive to the idea of conflict resolution, there are various methods available. Of the following, ______ is not considered to be a third-party alternative dispute resolution method.
A)arbitration
B)mediation
C)ombudsman
D)impression management
5

If Disney and Eisner were to engage in a give-and-take decision-making process to resolve their differences, it could be said they would be in the process of _________.
A)withdrawing
B)negotiation
C)conciliation
D)arbitration





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