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Communicating at Work: Principles and Practices for Business and Professions, 7/e
Ronald B. Adler
Jeanne Marquardt Elmhorst

Developing the Presentation

Annotated Links

Demographic and Psycholographic Analysis
(http://www.abacon.com/pubspeak/analyze/analyze.html)

For links to a wealth of resources on identifying the characteristics of an audience, this page will lead you to an interactive tool for constructing a demographic profile of your listeners.  A Psycholgraphics page provides links to material to help you understand how listeners think.
Toastmasters International
(http://www.toastmasters.org)

This is a nonprofit educational organization which helps people learn public speaking skills in a supportive atmosphere.  The program helps members develop speaking, listening, and leadership skills at their regular meetings.
National Speakers Association
(http://www.nsaspeaker.org)

This organization is for professional speakers which allows nonmembers to attend meetings and receive their Professional Speaker magazine.