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Communicating at Work: Principles and Practices for Business and Professions, 7/e
Ronald B. Adler
Jeanne Marquardt Elmhorst
Interviewing

Chapter Outline

Principles of Interviewing

Planning the Interview

Define the Goal

Identify and Analyze the Other Party

Prepare a List of Topics

Choose the Best Interview Structure

Consider Possible Questions

Arrange the Setting

Conducting the Interview

Opening

Body

Closing

The Ethics of Interviewing

Obligations of the Interviewer

Obligations of the Interviewee

Sample Interview Plan

Summary

Key Terms

Resources

Activities









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