When organizations achieve effective employee communication, the results include more satisfied and productive employees, improved achievement of organizational goals, and improved customer, community, and investor relations.

Employees work in organizations with specific cultures. Effective employee communication depends on the establishment of a positive organizational culture, through clear communication policies, programs, and assistance with organizational change.

Employee communication will help employees become well informed about their organizations and encourage them to express their views to management.

"The greatest continuing area of weakness in management practice is the human dimension. In good times or bad, there seems to be little real understanding of the relationships between managers, among employees, and interactions between the two. When there are problems, everyone acknowledges that the cause often is 'communications.' So now what?"
     —Jim Lukaszewski¹

¹ "Jim Lukaszewski's Strategy," A suplement of pr reporter, 11 October 2001, p. 1.