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Business: A Changing World, 4/e
O.C. Ferrell, Colorado State University
Geoffrey Hirt, DePaul University
The Nature of Management

Chapter Outline


Introduction

The Importance of Management

Management Functions

Planning

Organizing

Staffing

Directing

Controlling

Types of Management

Levels of Management

Areas of Management

Skills Needed by Managers

Leadership

Technical Expertise

Conceptual Skills

Analytical Skills

Human Relations Skills

Where Do Managers Come From?

Decision Making

Recognizing and Defining the Decision Situation

Developing Options

Analyzing Options

Selecting the Best Option

Implementing the Decision

Monitoring the Consequences

The Reality of Management





McGraw-Hill/Irwin




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