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Business: A Changing World, 4/e
O.C. Ferrell, Colorado State University
Geoffrey Hirt, DePaul University

The Nature of Management

True or False Quiz

Please answer all questions.



1

Administrative management generally works in a small department of a corporation and is highly specialized in their work.
A)True
B)False
2

Strategic plans generally cover periods ranging from 2 to 10 years or even longer.
A)True
B)False
3

A systematic approach using these six steps usually leads to more effective decision making: recognizing and defining the decision situation, developing options to resolve the situation, analyzing the options, selecting the best option, implementing the decision, and monitoring the consequences of the decision.
A)True
B)False
4

Although directing is an important function of management at all levels, it is most important for upper-level management to implement these skills of motivating and leading the corporation because they are responsible for determining the long-term goals and future of the company.
A)True
B)False
5

Tactical plans normally cover a period of one year or less and help keep the organization on track to fulfill long-range strategic plans.
A)True
B)False
6

Crisis management is an integral part of the controlling function of management.
A)True
B)False
7

Top level managers spend most of their time planning.
A)True
B)False
8

While networking is an important personal activity for advancement, often this time spent communicating with others does not help managers carry out their responsibilities or the organization's objectives.
A)True
B)False
9

Staffing is the structuring of resources and activities to accomplish objectives.
A)True
B)False
10

The mission statements of organizations revolve around the issues of competitive advantage, efficiency, profit and growth.
A)True
B)False
11

Recruiting people and understanding the skills needed for specific jobs are the only elements within the staffing function.
A)True
B)False
12

Management is a process of effectively and efficiently using resources to achieve organizational objectives.
A)True
B)False
13

An agenda contains both specific and vague items, covering short-term goals and long-term objectives.
A)True
B)False
14

Top management includes the CEO, CFO, and COO.
A)True
B)False
15

Every organization, in the pursuit of its objectives, must acquire resources and coordinate their use to turn out a final good or service.
A)True
B)False
16

The control process does not help managers deal with problems arising outside the firm.
A)True
B)False
17

Leadership is the ability to influence employees to work toward organizational goals.
A)True
B)False
18

Human relations skills (or people skills) are especially important in hospitals, airlines, banks, and other service providers.
A)True
B)False
19

A democratic style of leadership is generally best for unskilled, unmotivated workers.
A)True
B)False
20

Good managers are born; they cannot be developed.
A)True
B)False




McGraw-Hill/Irwin