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ABC's of Relationship Selling, 7/e
Charles M. Futrell, Texas A&M University
Sales Knowledge: Customers, Products, Technologies

Web Links

Web Pages of Interest
www.yahoo.com
(http://www.yahoo.com)

Web sites can provide valuable information to salespeople
http://www.cisco.com/warp/public/180/prod_plat/cust_cont/
(http://www.cisco.com/warp/public/180/prod_plat/cust_cont/)

Cisco Systems information on contact management solutions
http://www.civusa.com/salesCentral/merchandising.html
(http://www.civusa.com/salesCentral/merchandising.html)

Pointers on merchandising




McGraw-Hill/Irwin




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