Student Center | Instructor Center | Information Center | Home

Management: Skills and Application, 10/e

Leslie W Rue, Georgia State University - Emeritus
Lloyd L Byars, Georgia Institute of Technology

Motivating Employees

Chapter Quiz


1	Needs are caused by physical deficiencies, but not psychological deficiencies.
		A)	TRUE
		B)	FALSE


2	Motivation is concerned with how behavior is sustained.
		A)	TRUE
		B)	FALSE


3	An assumption of equity theory is that inequity creates tension that is inversely proportional to the magnitude of the inequity.
		A)	TRUE
		B)	FALSE


4	The highest-order need in Maslow's need hierarchy is safety.
		A)	TRUE
		B)	FALSE


5	Reinforcement theory assumes that behavior which results in negative consequences will be repeated.
		A)	TRUE
		B)	FALSE


6	Which of the following is an example of an outcome in equity theory?
		A)	Pay
		B)	Status
		C)	Seniority benefits
		D)	All of the above


7	Which of the following is an example of an input in equity theory?
		A)	Skills
		B)	Training
		C)	Intelligence
		D)	All of the above


8	Which of the following is an example of Maslow's need for esteem?
		A)	Recognition
		B)	Self-confidence
		C)	Competence
		D)	All of the above


9	Which of the following is an example of Maslow's social needs?
		A)	Acceptance
		B)	Love and affection
		C)	A feeling of belonging
		D)	All of the above


10	Which of the following is another term for motivation-maintenance theory?
		A)	Dual-factor theory
		B)	Motivation-hygiene theory
		C)	Both of the above
		D)	None of the above


11	A manager who has a high need for his subordinates "to get along well with one another" would have a:
		A)	low need for power.
		B)	high need for power.
		C)	low need for affiliation.
		D)	high need for affiliation.


12	Which of the following is a hygiene-maintenance factor?
		A)	Money
		B)	Working conditions
		C)	Company policy
		D)	All of the above


13	Which of the following is a motivator factor?
		A)	Achievement
		B)	Recognition
		C)	Opportunity for personal growth
		D)	All of the above


14	Giving a worker "more of the same work" to do is known as:
		A)	job rotation.
		B)	job enrichment.
		C)	job reduction.
		D)	job enlargement.


15	When a new manager in a bank moves from one department to another during the first four months on the job, this is an example of:
		A)	job enlargement.
		B)	job reduction.
		C)	job restriction.
		D)	job rotation.


16	Adding motivators factors to a job is known as job:
		A)	enlargement.
		B)	enrichment.
		C)	restriction.
		D)	reduction.


17	A manager who re-designs the jobs of her subordinates so that they include a better chance for personal growth is using job:
		A)	enrichment.
		B)	reduction.
		C)	enlargement.
		D)	rotation.


18	In Maslow's hierarchy of needs, which of the following is an example of a physiological need?
		A)	Rest
		B)	Exercise
		C)	Food
		D)	All of the above


19	When a subordinate is told to improve his productivity or he will be transferred to a different department of lower status, this is an example of:
		A)	positive reinforcement.
		B)	extinction.
		C)	negative reinforcement.
		D)	valence.


20	Which of the following is an example of positive reinforcement?
		A)	Praise
		B)	Recognition
		C)	A salary increase
		D)	All of the above

2003 McGraw-Hill Higher Education
Any use is subject to the Terms of Use and Privacy Policy.
McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.