Observing and Evaluating Group Discussions
(See page(s) 427)

Central Message  
(See page(s) 427)

Study Objectives  
(See page(s) 427)

Roles of Observers and Consultants  
(See page(s) 430)

Preparing to Consult  
(See page(s) 430)

Ethical Principles for Consultants  
(See page(s) 433)

Planning the Consultation  
(See page(s) 435)

Instruments for Observing and Evaluating Discussions  
(See page(s) 437)

Verbal Interaction Analysis  
(See page(s) 437)

Content Analysis  
(See page(s) 440)

Questionnaires and Rating Scales  
(See page(s) 440)

Summary  
(See page(s) 453)

Key Terms  
(See page(s) 453)

Exercise  
(See page(s) 453)

Bibliography  
(See page(s) 454)

Notes  
(See page(s) 454)

Appendix A: Making Public Presentations of the Group’s Output
(See page(s) A–1)

Panel Discussions  
(See page(s) A-1)

Preparing for Panel Discussions  
(See page(s) A-2)

Public Interviews
(See page(s) A–4)

Forum Discussions
(See page(s) A–4)

Appendix B: Informational Resources for the Small Group
(See page(s) A–7)

Review and Organize Your Present Stock of Information and Ideas  
(See page(s) A-7)

Gather Needed Information  
(See page(s) A-8)

Note Taking  
(See page(s) A-9)

Direct Observation  
(See page(s) A-9)

Reading: Print and Electronic Sources  
(See page(s) A-10)

Interviews  
(See page(s) A-12)

Other Information Sources  
(See page(s) A-12)

Evaluate the Information and Ideas You Have Collected
(See page(s) A-13)

Organize Your Information and Ideas
(See page(s) A-13)

Glossary
(See page(s) G-1)

Author Index
(See page(s) I-1)

Subject Index
(See page(s) I-9)