Observing and Evaluating Group Discussions
Click on the best answer to each question.

1		The person who evaluates the group's discussion and processes but does not participate in the group is called:
			A)	a participant observer
			B)	a consultant
			C)	an observer
			D)	a trainer
2		Which of the following is not an instrument used by participant-observers and consultants to gather information and provide feedback to the group for improvement?
			A)	one-on-one critiquing sessions with each group member
			B)	interaction analysis diagrams
			C)	member and observer rating scales
			D)	postmeeting reaction questionnaires
3		Which of the following is a function that consultants provide to groups?
			A)	Consultants remind a group of techniques or principles of discussion.
			B)	Consultants teach a group new procedures and techniques to improve the group's performance.
			C)	Consultants critique a group's performance.
			D)	all of the above
4		When consultants remind members of the principles or techniques of group discussion, they should:
			A)	focus on communication processes and procedures
			B)	focus on the issues and content of the discussion
			C)	give orders or force the group to change
			D)	intervene immediately when a problem is observed
5		Consultants who provide basic information about small group processes are serving which of the following functions?
			A)	reminding
			B)	critiquing
			C)	devising
			D)	teaching
6		A descriptive analysis and evaluation of the group's strengths and weaknesses is called a:
			A)	lesson
			B)	reminder
			C)	content analysis
			D)	critique
7		A proper critique should contain which of the following?
			A)	the group's culture
			B)	individual member's personality flaws
			C)	the group process
			D)	all of the above
8		The textbook authors suggest that you ___________ observing discussions before trying to observe them systematically.
			A)	outline
			B)	practice
			C)	rotate
			D)	evaluate
9		The technique performed by an observer to evaluate relationships among members of a group is called a:
			A)	content analysis
			B)	critique
			C)	verbal interaction analysis
			D)	rating scale
10		The technique that examines the actual content of remarks made during a discussion is called a:
			A)	verbal interaction analysis
			B)	content analysis
			C)	critique
			D)	rating scale
11		A rating scale:
			A)	is another term for questionnaire
			B)	is the best instrument for evaluating group discussion
			C)	contains items that ask a respondent to render a numerical evaluation of some characteristic
			D)	all of the above
12		Questionnaires given to participants at the end of a meeting in order to get objective feedback for improving future group discussions are:
			A)	postmeeting reaction forms
			B)	content analysis schemes
			C)	rating scales
			D)	verbal interaction analysis
13		Which of the following types of information would be considered inappropriate to include in a group questionnaire?
			A)	the substance of the discussion
			B)	interpersonal relations
			C)	group procedures
			D)	personal information, if kept confidential
14		A postmeeting reaction form can:
			A)	identify potential troublemakers in a group
			B)	prompt a group to make a decision
			C)	identify the solution to communication problems
			D)	help a group diagnose its own problems
15		"I have to prove myself more and work a lot harder to get into that next position because of my gender or ethnic background." This statement would most likely be found on a questionnaire seeking to:
			A)	identify potential racism in the group
			B)	identify potential sexism in the group
			C)	evaluate how well a group manages its diversity
			D)	all of the above
16		Which of the following types of rating scales seeks information about a person's ability to put members at ease or keep complete notes fully and accurately?
			A)	a verbal interaction analysis
			B)	an assertiveness rating scale
			C)	a comprehensive leader rating scale
			D)	a participant rating scale
17		A participant rating scale is used to rate the level of assertiveness of group participants, while at the same time indicating whether nonassertive participation is either:
			A)	passive or aggressive
			B)	friendly or hostile
			C)	interactive or isolated
			D)	helpful or destructive
18		Rating scales are designed to assess aspects of the group and its discussion, including which of the following?
			A)	group climate
			B)	interpersonal relationships
			C)	content of the discussion
			D)	all of the above
19		Questions and scales should be tailored to fit the purposes and needs of the:
			A)	group being evaluated
			B)	individual(s) preparing the questionnaire
			C)	parent organization
			D)	all of the above
20		Consultants are advised to avoid harming group members, tell the truth, make constructive criticisms, and respect the privacy of group members. These standards of personal conduct are also referred to as:
			A)	consulting criteria
			B)	teaching standards
			C)	ethical principles
			D)	codes of conduct