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Chapter Summary
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  1. All interactions are to some extent intercultural, but some much more than others. Being able to work effectively in intercultural small groups will be increasingly necessary in the next decades. Everyone must abandon ethnocentricity and learn to appreciate, rather than denigrate, diversity.
  2. Cultures vary along several key dimensions, including worldview, or beliefs about the nature and purpose of life, which help determine our values, activity orientation, customs, and beliefs; the degree of individualism; the degree of power distance; the extent to which people avoid uncertainty; whether a culture values stereotypically masculine or feminine behavior; and the extent to which people rely more on the words or the context to determine the meaning of something.
  3. Language differences between cultures or co-cultures can also cause major misunderstandings.
  4. Race, age, and social class differences can be viewed as cultural differences. Different races, generational groupings, and social classes have different rules for behavior.
  5. Two ethical principles should guide intercultural interactions in groups: the worth and dignity of humans should be protected, and peace among all people should be promoted.







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