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Learning Objectives
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As a result of studying Chapter 5 you should be able to:

Define culture, and explain why knowledge of cultural differences in communication is important for effective group discussion.

Explain the advantages that can come from diversity in groups and organizations.

Describe six major dimensions on which cultures differ.

Describe specific ways in which cultures differ in language use and nonverbal behavior.

Explain why race, socioeconomic class, and generational differences may be viewed as cultural differences, and describe the differences that have been observed.

Describe the ethical principles group members should use to address and embrace cultural differences.







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