Strategic Management: Strategic Managment

Gregory G. Dess, University of Texas at Dallas
G.T. Lumpkin, University of Illinois--Chicago

Effective Strategic Leadership: Creating a Learning Organization and an Ethical Culture

Multiple Choice Quiz


1	Which of the following is an key attribute of a leader?
		A)	reactive
		B)	satisfied with the status quo
		C)	goal-oriented
		D)	focused on past performance


2	Which of the following is not a result of poor organizational design by leaders?
		A)	insufficient mechanisms that integrate and coordinate activities across the firm
		B)	teams, systems, and organizational processes that facilitate implementation
		C)	inadequate accountability among managers and employees
		D)	inappropriate budgeting and control systems


3	Organizations that get caught up in day-to-day work activities
		A)	fail to ask probing questions about their basic assumptions.
		B)	fail to think objectively about themselves and their business.
		C)	fail to refresh their strategies or reengineer their work processes.
		D)	all of the above


4	The "top down" perspective of empowerment
		A)	delegates responsibility.
		B)	encourages intelligent risk-taking.
		C)	trusts people to perform.
		D)	encourages cooperative behavior.


5	Manufacturing employees at Chaparral Steel are closely involved with customers and have access to the modern innovative knowledge being developed in its manufacturing processes. This is an example of
		A)	hierarchical control.
		B)	employee empowerment.
		C)	knowledge management.
		D)	enabling heroes and drones.


6	All of the following is one of the guidelines for management by walking around except:
		A)	be open and don't argue. The goal is to provide an open environment of trust.
		B)	be a good listener. Don't try to steer the conversation. Let the other person do most of the talking.
		C)	wander aimlessly without an agenda.
		D)	have a clear idea of what type of information you need and want to evaluate.


7	Which of the following explains why organizations are prone to inertia and slow to change?
		A)	political barriers
		B)	vested interests in the status quo
		C)	personal time constraints
		D)	all of the above


8	Which of the following statements about ethical organizations is not true?
		A)	ethical values shape the search for opportunities.
		B)	organizational ethics define what a company is and what it stands for.
		C)	the potential benefits of an ethical organization are few but direct.
		D)	ethics provide a common frame of reference that serves as a unifying force.


9	A statement describing an organization's commitment to particular standards of ethical behavior is a
		A)	corporate credo
		B)	role model
		C)	control system
		D)	reward structure

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