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Strategic Management: Strategic Managment
Gregory G. Dess, University of Texas at Dallas
G.T. Lumpkin, University of Illinois--Chicago

Implementing Strategy: Achieving Effective Strategic Control

Chapter Objectives

Chapter 9

After reading this chapter, you should have a good understanding of:
  • The value of effective strategic control systems in strategy implementation.
  • The key difference between traditional and contemporary control systems.
  • The imperative for contemporary control systems in today’s complex and rapidly changing competitive and general environments.
  • The benefits of having the proper balance among the three levers of behavioral control: culture, rewards and incentives, and boundaries.
  • How a strong and positive culture and reward system can lessen the need for boundaries.
  • Why there is no "one best way" to design strategic control systems and the important contingent roles of business- and corporate-level strategies.