Use the Internet to Further Your Knowledge of Nonverbal Communication
Now that you have learned some of the basics of nonverbal communication and
the impact it can have on your customer relationships, use the Internet to explore
the topic further.
Select two topics from the following list, check out as many reputable sites as
you can find, and prepare a report of at least two pages in length to present to your
peers. | | Body language | | Nonverbal cues | | Albert Mehrabian | | The impact of gender differences on nonverbal communication | | Spatial distances | | The role of vocal cues in nonverbal communication | | Professional appearance and grooming for the workplace | | The impact of culture on nonverbal cues |
Note: A listing of websites for additional research on specific URLs
is provided below: http://www.selfgrowth.com/bodyl.html
http://www.csupomona.edu/~tassi/gestures.htm
http://studentweb.fontbonne.edu/~cdavis/webbits/mmbwk01/webbit/
http://articles.findarticles.com/p/articles/mi_m1608/is_n7_v14/ai_20946890
http://www.natcom.org/ctronline/nonverb.htm
http://www.kaaj.com/psych/bio.html
http://www.kaaj.com/psych/
http://www.cpsr.org/cpsr/gender/mulvaney.txt
http://www.geocities.com/Wellesley/2052/genddiff.html
http://pages.towson.edu/itrow/wmcomm.htm
http://otel.uis.edu/yoder/gendiffrecread.htm
http://bacweb.the-bac.edu/~michael.b.williams/hall10.htm
http://www.dcbmbaa.org/forums/perspectives/personalimage.htm|
http://www.firstimpressionmanagement.com/docs/What%20Does%20Your%20Grooming%20Say%20About%20You.pdf
http://www.cedarseed.com/articles/totouch.html
http://www.artoftravel.com/02communication.htm
http://members.aol.com/nonverbal2/entries.htm#Entries
http://www.dac.neu.edu/womens.studies/henley.htm | 