Most medical offices have already converted from a paperbased system of record keeping to a computer-based one. You should familiarize yourself with the types of computers available and the hardware and software components that make up a computer system. A variety of software programs are used in the medical office, including word processing, database management, accounting and billing, appointment scheduling, and electronic transactions, such as submitting insurance claims. Other computer technology you need to know about includes modems, scanners, and CD-ROM software.

Whether you are converting to a computerized office or simply upgrading an existing system, learn the guidelines for selecting computer hardware and software. In a computerized office it is also important to know how to secure computerized files and to care for and maintain computer equipment.