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Interviewing: Principles and Practices, 11/e
Charles J. Stewart, Purdue University--West Lafayette
William B. Cash, National Louis University--Evanston


Features

  • The text has been consistently praised for its clear writing and abundance of real-world examples.
  • Sample interviews at the end of each chapter illustrate interviewing types, situations, approaches, and mistakes, and challenge students to distinguish between effective and ineffective interviewing practices.
  • Several chapters address the increasing diversification of the workplace and society and the influences of the "global village." Chapter 8, on the employment interview, presents the reality of cultural diversity and the universal skills and attitudes essential for workers in the 21st century; it also guides students in using resources such as databases and the Internet in order to search for jobs or research organizations, positions, and careers.
  • Role-playing cases included at the end of Chapters 5-13 provide students with opportunities to design and conduct practice interviews and to observe others' efforts to employ the principles discussed.