Interviewing: Principles and Practices, 11/e

Charles J. Stewart, Purdue University--West Lafayette
William B. Cash, National Louis University--Evanston

What's New

A reorganized and refocused first chapter now defines interviewing and introduces students to the nature and importance of relationships in interviews, as well as to the growing use of media and technology in interviews.
New or revised end-of-chapter materials include interviews, student activities, and updated resources.
Notes in the text's margins summarize complex concepts and define new terminology.
The chapter on the health care interview (13) now focuses more clearly on the roles, relationships, and interactions of the two parties—health care provider and health care recipient.
Chapter 10 now focuses solely on the persuader in the persuasive interview, while a new Chapter 11 provides expanded coverage of the persuadee, with strong emphasis on the persuadee's ethical responsibilities and need to be informed.

2006 McGraw-Hill Higher Education
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