| Internet | Global network of networks linking millions of users; originally created to link researchers at many different sites and allow them to exchange information.
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| World Wide Web | Collection of hyperlinked multimedia databases stored all over the world and accessible via the Internet.
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| Website | A collection of Web files, beginning with a home page, that is accessible through a unique address.
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| Networks | Individuals or organizations linked together to share data, exchange information and ideas, and perform tasks.
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| Electronic networks | Individuals or organizations linked via some form of telecommunications.
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| Intranet | A local electronic network created by linking the personal computers of individuals in a company or department.
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| Electronic data interchange (EDI) | Computer-to-computer transmission of orders, invoices, or other business information.
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| Electronic information | A form of networking involving the creation of a corporate website to post information about the firm.
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| Electronic transactions | Purchases made directly from a firm's website.
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| Electronic commerce | The buying and selling of goods and services through the use of electronic networks.
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| Extranet | A network that links a large number of firms at different levels of a distribution channel.
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| Browser | A program that enables its users to access electronic documents included in the World Wide Web on the Internet.
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| Directory | Collection of lists of websites organized by topics and subtopics.
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| Portal | An entrance and guide to the World Wide Web.
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| Fulfillment | The act of packing and shipping orders to customers.
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| Clustering | Electronic research technique that tracks the pages visited, the amount of time at a page, and the items purchased by individuals as they navigate a site.
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| Collaborative filtering | Electronic research technique that compares a person's selections and the purchases of previous visitors and enables a site to recommend current products that may be of interest to the visitor.
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| Channel assembly | Strategy in which a distributor takes over the final assembly role, which allows products to be customized, thus shortening delivery time because manufacturers often delay custom projects so they don't disrupt their production processes.
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| Co-location | Employees of a distributor are stationed at the manufacturer's site to arrange shipment of the finished product to the customers.
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| Banner ad | A boxed-in promotional message often appearing at the top of a Web page.
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| Spam | Electronic junk mail.
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| Cookie | An inactive data file placed on a computer's hard drive after the user connects to a particular website; used to record the visitor's activities while connected to the site.
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