(See related pages)
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Describe how the workforces contributes to profitability. |
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Explain how expectations for employees are increasing. |
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Explain the impact the workforce has on value. |
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Use the customer experience grid to describe the relationship between customers and employees. |
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Describe why teams have become more important. |
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Explain a structure for team processes. |
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Describe the impact of contingent workers. |
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Describe why workforce productivity is important. |
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Demonstrate how standard times are created. |
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Make the necessary calculations to perform a work sampling study |
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Describe how learning rates can affect worker productivity. |
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Calculate the amount of time a task will take, given a specified learning rate. |