(See related pages)
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Understand and describe the concepts of value and profitability. |
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Understand and describe the effects operations management has on profitability measures. |
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Describe Economic Value Added (EVA). |
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Calculate the average level of inventory from a delivery pattern. |
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Understand productivity measures for resources. |
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Calculate utilization and efficiency. |
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Explain the importance of customer relationships. |
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Distinguish between local and global productivity measures. |
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Identify conflicts between productivity measures. |
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Describe how to improve productivity measures. |
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Set up and complete a decision tree analysis. |
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Describe the balanced scorecard approach. |