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balanced scorecard  A performance measurement system that combines financial and nonfinancial measures of business performance.
economic value added (EVA)  A productivity measure that indicates whether or not a business is creating wealth from its capital. It is equal to the after-tax operating profit minus the annual cost of capital.
efficiency  The ratio of actual output to standard output.
inventory turns  A measure of inventory productivity computed by dividing sales by the average value of inventory.
machine utilization  A productivity measure for machines that is equal to actual running time divided by time available.
net present value (NPV)  The difference between the market value of a product or service and the cost of creating it.
productivity  A measure of how well inputs are used by a business, typically the ratio of an output to the input of interest.
profit margin  Profit generated per dollar of sales.
return on assets (ROA)  Profit per dollar of assets.
return on equity (ROE)  Profit per dollar of equity.
safety stock  Additional inventory used to help meet demand uncertainty.
service level  The percent of orders satisfied from existing inventory.
stockout  An instance when demand cannot be satisfied by existing inventory.







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