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Chapter Outline
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Why Learn about Small Groups?
Characteristics of Small Groups
Cultural Values
Group Norms
Group Rules
Types of Groups
Small-Group Effectiveness
Workable Size
An Appropriate Meeting Place
Suitable Seating Arrangements
Cohesiveness and Commitment
Groupthink
Teams versus Groups
Discussion in Groups
Choosing a Topic
Identifying the Problem
Analyzing the Problem
Finding and Evaluating Solutions
Reevaluating Solutions
Participating in Group Discussion
Task Roles
Maintenance Roles
Dysfunctional Roles
The Internet and Small-Group Participation
Chapter Review
Summary
Key Terms and Concepts
Questions to Review





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