(See related pages)
After reading this chapter, you should be able to:
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| 1. List the characteristics of a small group. |
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| 2. Distinguish among different types of groups. |
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| 3. Describe the factors that often determine small-group effectiveness. |
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| 4. Explain how a group becomes cohesive. |
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| 5. Define groupthink and list the indicators that groupthink may be occurring. |
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| 6. List and explain the steps in group problem solving. |
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| 7. Identify types of online discussion groups, the differences between online discussion groups and face-to-face discussions, and the keys to success in online groups. |