Please answer all questions.

1			All small groups share which common characteristic(s)?
			A)	They reflect the culture in which they function.
			B)	They have no expectations for individual behaviors.
			C)	Rules do not apply to small groups, only large groups.
			D)	All of the above.
2			Which statement best describes American cultural values concerning groups?
			A)	Most Americans are more comfortable with groups in the workplace than in social settings.
			B)	Groups that are exclusively male or female function better in our culture.
			C)	Older people are more likely to make the ultimate decisions in a cross-generational group.
			D)	Within the group, all people have an equal voice and the majority decides.
3			Which statement concerning group norms is accurate?
			A)	At the first meeting of a new group, agreeing on the norms should be the first item of business.
			B)	Typically, the norms are written and become part of the group's formal record.
			C)	Norms give the group structure and enable it to function more efficiently.
			D)	An experienced group member should be able to figure out the norms shortly after joining a new group.
4			Which of the following statements about rules is correct?
			A)	Like norms, rules exist for every group.
			B)	Like norms, rules are assumed and not written.
			C)	The more informal the group, the more intricate the rules.
			D)	Rules may be enforced by a group parliamentarian.
5			A group forms with the task of planning the activities for Homecoming Weekend. This type of group is termed a _____ group.
			A)	learning
			B)	task-oriented
			C)	information-sharing
			D)	social
6			A group formed to study for a test or an investment club is an example of a _____ group.
			A)	learning
			B)	task-oriented
			C)	social
			D)	information-sharing
7			A passive group discussion where messages are received via email is termed
			A)	web conferencing.
			B)	a mailing list.
			C)	a bulletin board.
			D)	a usenet newsgroup.
8			Research shows that effective groups have certain characteristics in common. Which of the following is NOT one of those characteristics?
			A)	common demographics which lead to cohesiveness
			B)	a focus which comes from a leader
			C)	solidarity because of shared interests
			D)	appropriateness, which means that the group and the task are well matched
9			Which statement concerning the optimum size of a group is correct?
			A)	Research indicates that the ideal size of a group is 15.
			B)	When a group is too small, tasks might not be distributed fairly because it is easy for one member to dominate.
			C)	Even if a group is large, all members are able to participate in discussion, decisions, and actions.
			D)	When a group is too large, the group can be broken into smaller units or sub-committees.
10			Which is the ideal seating arrangement for a larger group?
			A)	A circle arrangement with seats that are not too comfortable so people won't fall asleep.
			B)	A U-shaped arrangement with some padding on the seats, so that people will feel comfortable.
			C)	A circle arrangement with some padding on the seats, so that people will feel comfortable.
			D)	A U-shaped arrangement with seats that are not too comfortable so people won't fall asleep.
11			Which statement about commitment is TRUE?
			A)	It refers to the willingness of group members to work together.
			B)	It refers to the feeling of attraction that group members feel towards one another.
			C)	A time to socialize before and after the meeting can promote commitment.
			D)	It generally results from a feeling of cohesiveness in the group.
12			Groupthink refers to the
			A)	positive impact that results from a unanimous decision of a group.
			B)	negative impact of wanting to preserve harmony at all costs.
			C)	positive effect that cohesiveness can have on group dynamics.
			D)	negative effect that occurs when each member's voice is not given equal weight and some cultures become devalued.
13			Which of the following guidelines is NOT appropriate for brainstorming?
			A)	Be as creative as possible in making suggestions.
			B)	The group member who records the ideas should not be evaluating them.
			C)	All members have equal input into evaluating the ideas.
			D)	Continue to generate ideas until there are no new thoughts.
14			According to Hybels, one of the biggest mistakes that groups make is to
			A)	put too much emphasis on brainstorming and not enough on evaluating the ideas.
			B)	choose an unmanageable problem that is too broad to be covered adequately.
			C)	fail to take into account the impact of groupthink.
			D)	fail to consider the backgrounds of members when the group is culturally diverse.
15			The chapter suggests several important questions that should be asked initially. Which of the following is NOT one of these questions?
			A)	What solutions seem to work best?
			B)	What is the cause of the problem?
			C)	Are other groups working on the same problem?
			D)	How extensive is the problem?
16			Defining terms related to the problem is an important part of the process because
			A)	it will help clarify who will need to do research.
			B)	it will help focus the differences of opinion.
			C)	group members will be sure they agree on the nature of the problem.
			D)	groupthink can be avoided more easily.
17			A group that is dealing with the question "Should modern language majors be required to study abroad?" is dealing with a question of
			A)	fact.
			B)	value.
			C)	policy.
			D)	fact and value.
18			A group that is dealing with the question "How can the system of grievances in this company be streamlined?" is dealing with a question of
			A)	fact.
			B)	value.
			C)	policy.
			D)	fact and value.
19			A group that is dealing with the negative impact of violence in video games and whether they should be regulated by the government is dealing with a question of
			A)	fact.
			B)	value.
			C)	policy.
			D)	value and policy.
20			Hybels suggests some questions that should be addressed to evaluate the solution a group might propose. Which of the following questions would NOT be helpful at this stage?
			A)	How much will it cost to implement the solution?
			B)	What is the future role of the chairperson of the group?
			C)	Who is responsible to implement the solution?
			D)	Is the solution practical?