Traditional Leadership Styles Functional Leadership Shared Leadership Situational Leadership
Leading the Group
Listening Maintaining Neutrality and Objectivity Establishing Procedures Finding Solutions Helping the Group to Progress Seeking Diversity Raising Questions Focusing on Answers Delegating Responsibility Encouraging Social Interaction Sharing a Vision
Conflict in Groups
The Value of Substantive Conflict Managing Group Conflict
The Internet, Group Leadership, and Conflict Management
Chapter Review
Summary Key Terms and Concepts Questions to Review
