Please answer all questions.

1			Power held by a person based on his/her personality is termed ____ power.
			A)	reward
			B)	expert
			C)	legitimate
			D)	referent
2			The most negative source of influence is _____ power.
			A)	illegitimate
			B)	coercive
			C)	referent
			D)	reward
3			"People who are motivated to work for the well-being and growth of all employees" are noted by the author to be
			A)	situational leaders.
			B)	referent leaders.
			C)	servant leaders.
			D)	coercive leaders.
4			What is the best definition of functional leadership?
			A)	The leader takes charge of the agenda and evaluates ideas.
			B)	All voices are heard and all have equal status.
			C)	Every member of the group leads in some area.
			D)	There is no acknowledged leader and little structure within the group.
5			Leaders who use the laissez-faire style of leadership
			A)	do very little leading.
			B)	are most effective when members are equal in status.
			C)	are most effective when the job must be done quickly.
			D)	are most effective when the group must be told what to do.
6			In which of the following circumstances would an authoritarian leader be ineffective?
			A)	when a job needs to be done quickly
			B)	when there is substantive disagreement within the group
			C)	when the leader has particular expertise on the topic
			D)	when the leader must approve some ideas and discard others
7			Which statement about the democratic leadership is FALSE?
			A)	Democratic leadership can also be functional, in that the leader may vary with the task.
			B)	The democratic leader does not intervene in discussion and does not impose an agenda.
			C)	This leadership style works best when everyone is equal in status and knowledge.
			D)	This style provides more opportunities for creative thinking than the authoritarian style.
8			In comparing functional leadership and situational leadership, which statement is correct?
			A)	The situation becomes the driving force only in situational leadership.
			B)	The particular group task becomes the driving force only in functional leadership.
			C)	In functional leadership, the leadership style of the same person changes according to the situation.
			D)	In situational leadership, the same leader changes his/her style according to the situation.
9			Situational leadership includes four distinct styles. Which of these is NOT correctly explained in the statements below?
			A)	Telling is oriented towards the group rather than the task.
			B)	Selling involves persuasion and explanation to gain group support.
			C)	Participating focuses more on the leader and group and less on the task.
			D)	Delegating involves a disengaged leader and members assuming responsibility for the task.
10			In comparing selling and telling, two styles of situational leadership, which statement is true?
			A)	Both involve two-way communication.
			B)	Both promote a positive environment.
			C)	Selling is a more coercive style than telling.
			D)	Selling is more focused on gaining group support.
11			Two of the most important qualities for a group leader are being
			A)	neutral and democratic.
			B)	assertive and objective.
			C)	objective and democratic.
			D)	objective and neutral.
12			Which of the following items is often an impediment to the progress of the group?
			A)	a hidden agenda
			B)	an agenda that has too many detailed items
			C)	minutes that have too many inaccuracies
			D)	the convener
13			Which of the following actions would NOT be helpful when the leader wants to help the group progress?
			A)	interrupting someone who is dominating the discussion
			B)	summarizing what has been discussed so far
			C)	making a final summary and statement of goals for the next meeting
			D)	being assertive and also diplomatic in keeping the discussion on track
14			Which of the following functions is NOT mentioned as a responsibility of the group leader?
			A)	encouraging social interaction
			B)	being willing to shoulder a large portion of the work
			C)	focusing on answers
			D)	raising questions
15			Bennis noted all of the following traits as positive to the likelihood of leader success EXCEPT
			A)	self-knowledge
			B)	openness to feedback
			C)	the ability to reduce risk-taking
			D)	readiness to learn from adversity
16			Diversity may include the following:
			A)	moral values
			B)	education
			C)	thinking style
			D)	All of these are included in diversity.
17			Visionary leaders possess
			A)	imagination
			B)	insight
			C)	foresight
			D)	All of these are characteristics of visionary leaders.
18			Destructive conflict is often characterized by
			A)	coercion.
			B)	assertiveness.
			C)	force.
			D)	only A and C.
19			Which of the following items is NOT a common source of conflict?
			A)	decision-making
			B)	power
			C)	procedures
			D)	work distribution
20			Which of the following approaches to managing group conflict is correctly defined?
			A)	Accommodation - the leader gives in to the wishes of the majority of the group.
			B)	Avoiding - the group has split into factions and are so far apart that they all agree to avoid discussing the issue.
			C)	Compromise - the leader is willing to compromise with the wishes of the majority of the group.
			D)	Competition - group members care about winning more than they care about the feelings of other members.