Site MapHelpFeedbackChapter Outline
Chapter Outline
(See related pages)


The Stages of a Relationships
Coming Together
Coming Apart
Evaluating Relationships: Ask the Right Questions
Ask Yourself Questions
Ask Questions about Your Partner
Ask Questions about Rewards and Costs
Ask Questions about Roles
Improving Relationships: Use Communication Strategies
Aggressive Talk and Aggression
Regrettable Talk
Criticism and Complaints
Avoidance
Defensive Communication
Avoiding Defense Communication: A Practical Example Resolving Conflict
Resolving Conflict
The Bottom Line
The Internet and Evaluating and Improving Relationships
Chapter Review
Summary
Key Terms and Concepts
Questions to Review





To learn more about the book this website supports, please visit its Information Center.
(c)2007 McGraw-Hill Higher Education
Any use is subject to the Terms of Use and Privacy Policy.
McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.


Communicating EffectivelyOnline Learning Center

Home > Chapter 8 > Chapter Outline