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Learning Objectives
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After reading this chapter, you should be able to:
1.
Summarize the stages of a relationship in coming together and coming apart.
2.
Explain extrinsic, intrinsic, and instrumental rewards and costs and show why they are important.
3.
Define aggressive talk and indirect aggression and explain how to deal with them.
4.
Define regrettable words and explain how people respond to them and how they affect relationships.
5.
Distinguish between good and bad criticism.
6.
Describe the precautions for delivering criticism.
7.
List and explain the steps in conflict resolution.
8.
Summarize the precautions necessary to ensure safety and security in online relationships and in those online relationships that transfer to the real world.







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