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| In this chapter we reviewed several models of organisational change. Because these models are based on different sets of assumptions, each one offers managers a unique set of recommendations for how organizational change should be implemented. We also discussed a variety of recommendations for how managers might better implement organisational change. The purpose of this exercise is for you to expand your knowledge about how organizations should implement organisational change by considering recommendations provided by The Software Engineering Institute (SEI). The SEI is a federally funded research and development centre sponsored by the US Department of Defense. This organisation focuses on assisting organisations to improve the process of software engineering. In so doing, the SEI has learned much about how to implement organisational change. Go to the Internet home page for the SEI (www.sei.cmu.edu), and select the search option. This will enable you to search the SEI’s database on selected topics. Search on the keyword organizational change. Use the sources identified through this search to answer the following questions. 1 What are the key elements of organisational change? 2 What specific recommendations does the SEI offer for managing organisational change? 3 What roles do change agents, sponsors, champions and participants play in the process of implementing organisational change? |