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| 1 | |
Which of the following is a reason for making an appraisal of employee performance?
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| | A) | to make employees more productive |
| | B) | to provide an opportunity for developing employee skills |
| | C) | to satisfy the supervisor's need to discipline |
| | D) | to argue with employees |
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| 2 | |
_________ is a systematic method for appraising the worth of a particular job, not the individual who performs it.
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| | A) | merit raise |
| | B) | performance appraisal |
| | C) | job evaluation |
| | D) | promotion |
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| 3 | |
An actual and specific occurrence, either favorable or unfavorable, that serves to illustrate the general nature of an employee's performance is called a(n) ___________.
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| | A) | critical rating |
| | B) | performance rating |
| | C) | objective |
| | D) | critical incident |
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| 4 | |
Overemphasis is __________________.
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| | A) | placing too much weight on one good or poor factor |
| | B) | allowing one favorable trait to color judgment of another person as a whole. |
| | C) | judging employees more favorably if they have similar characteristics |
| | D) | placing too much weight on too many poor factors |
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| 5 | |
Scott meets with each of his employees once a year to review the employee's performance rating, and using that evaluation as a basis, he discusses the overall quality of the employee's work and methods for improving it, if necessary. This meeting is called a(n) ___________.
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| | A) | appraisal interview |
| | B) | appraisal confrontation |
| | C) | performance interview |
| | D) | performance rating |
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| 6 | |
______________ represent ways for employees to pass blame to other causes.
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| | A) | Arbitrations |
| | B) | Aggravations |
| | C) | Affirmations |
| | D) | Attributions |
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| 7 | |
When giving a negative performance appraisal, a supervisor should be ____________.
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| | A) | direct, general, and meaningful |
| | B) | clear, concise, and complete |
| | C) | candid, clear, and direct |
| | D) | kind and smart, yet vague |
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| 8 | |
The process of allowing employees to take responsibility for evaluating their own performance is called _______________.
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| | A) | peer review |
| | B) | self-appraisal |
| | C) | subordinate-appraisal |
| | D) | positive review |
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| 9 | |
Which of the following can be used as a basis for an appraisal?
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| | A) | Age |
| | B) | Race |
| | C) | Gender |
| | D) | Job Performance |
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| 10 | |
Which is NOT a comment key trap for which supervisors should be aware?
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| | A) | Confidentiality |
| | B) | Explanation |
| | C) | Egoism |
| | D) | None of the above |
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