Online Learning Center: The online learning center at www.mhhe.com/jacobs14e offers an interactive environment for teachers and students. The instructor section contains text updates and teaching support including Excel spreadsheets, PowerPoints, and the Test Bank. 

McGraw-Hill’s Connect Operations Management

• Includes exercises and problems from each chapter in a web-based homework administration environment and allows instructors to design their own quizzes and homework assignments. Connect Operations Management also provides automatic grading and feedback including the solution steps to both students and instructors.
  
  
• The algorithmic mode of Connect Operations Management presents students with unique data for each exercise and each attempt. Consequently, students can work the same problem structure with different number sets until they master the task. The immediate scoring and feedback options help guide and optimize student learning.
  
  
• LearnSmart, adaptive self-study technology, is a new feature within Connect Operations Management. It provides students with a seamless combination of practice, assessment, and remediation for every concept in the textbook.
  
  
• Connect Plus Operations Management includes access to an integrated, online version of the text.

McGraw-Hill/Irwin video series is available to book adopters. These videos include 17 volumes containing over 45 segments varying in length from 9 to 25 minutes. The videos provide actual plant and service tours, and students can hear from real operations managers. The topics include concepts such as lean production, Six Sigma, manufacturing processes, CIM, inventory management, services, supply chain management, layout improvements, supplier development, value-driven production, scheduling, product and process design, international logistics, project management, and green manufacturing.

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