Describe the "conflict as opportunity" and "conflict as destructive" orientations to conflict.
Define interpersonal conflict and its characteristics.
List the basic principles of nonviolence.
Suggest some ways in which cultures differ in their views toward conflict.
Identify five different types of conflict.
Identify and describe strategies for dealing with interpersonal conflict.
Understand how people come by their conflict strategies.
Discuss the relationship between ethnicity, gender, and conflict communication. Describe how conflict styles vary in individualistic and collectivistic societies.
Define social movements.
Explain why it is important to understand the role of the social and historical contexts in intercultural conflicts.
List the characteristics of intercultural conflict.
Discuss some suggestions for dealing with intercultural conflicts.
