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Online Quiz
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1
Age and gender are examples of internal (to the organization) forces for change.
A)True
B)False
2
According to the typology of change, innovative change involves introducing a practice that is new to the industry.
A)True
B)False
3
In Lewin's change model, the "unfreezing" stage involves getting employees to become dissatisfied with the old way of doing things.
A)True
B)False
4
A company's strategic plan outlines the organization's long-term direction and actions necessary to achieve planned results.
A)True
B)False
5
Research in the area of resistance to change revealed that high levels of self efficacy were negatively associated with resistance to change.
A)True
B)False
6
Reintroducing a familiar practice in the same organizational unit at a later time or imitation of a similar change by a different unit is an example of __________ change.
A)adaptive
B)strategic
C)radically innovative
D)innovative
E)functional
7
Which of the following is not a reason why employees resist change:
A)Ambivalence
B)Fear of failure
C)Peer pressure
D)Personality conflicts
E)Climate of mistrust
8
__________ is a commonly used method to overcome resistance to change in situations where speed is essential and where the change initators possess considerable power.
A)Education/communication
B)Facilitation/support
C)Participation/involvement
D)Explicit/implicit coercion
E)Manipulation/co-optation
9
__________ is an example of a group-level stressor.
A)Harassment
B)Role conflict
C)Work overload
D)Technology
E)Family
10
A(n) __________ coping strategy consists of using methods such as relaxation, meditation, medication, or exercise to manage stress.
A)escape
B)symptom management
C)control
D)hardiness
E)buffering





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