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Online Quiz
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1
Maslow viewed esteem as the highest step in his proposed hierarchy of needs.
A)True
B)False
2
The need for affiliation is defined as the desire to spend time in social relationships and activities.
A)True
B)False
3
Designing jobs according to the principles of scientific management tends to increase efficiency and productivity, but also leads to simplified and repetitive jobs.
A)True
B)False
4
According to Frederick Herzberg, hygiene factors are job characteristics associated with job dissatisfaction.
A)True
B)False
5
Horizontal loading consists of giving employees more responsibility by taking on tasks normally performed by their supervisors.
A)True
B)False
6
In Maslow's need hierarchy, the __________ need is the most basic need, involving having enough food, air, and water to survive.
A)esteem
B)safety
C)physiological
D)self-actualization
E)love
7
According to Herzberg's motivator-hygiene model, which of the following is a motivator?
A)Working conditions.
B)Company policies.
C)Supervisor relations.
D)Recognition.
E)Salary.
8
Employee's needs and desires vary by age. Which of the following age groups has "retirement benefits" as one of their top five needs and desires?
A)35 and younger
B)36 to 55
C)56 and older
D)All of the above
E)Both B and C
9
According to the job characteristics model, __________ represents the extent to which an employee receives direct and clear information about how effectively he or she is performing the job.
A)feedback
B)autonomy
C)task significance
D)skill variety
E)task identity
10
Distributive justice is defined as:
A)The perceived fairness of how resources and rewards are distributed
B)The perceived fairness of process and procedure used to make allocation decisions
C)The perceived fairness of how procedures are used
D)The extents to which people feel fairly treated when procedures are implemented
E)When employee's perceptions of procedural justice are enhanced because they have a voice in the decision-making process





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