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Discussion Questions
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  1. What does the product-process matrix tell us? How should the kitchen of a Chinese restaurant be structured?
  2. It has been noted that during World War II Germany made a critical mistake by having its formidable Tiger tanks produced by locomotive manufacturers, while the less formidable U.S. Sherman tank was produced by American car manufacturers. Use the product-process matrix to explain that mistake and its likely result.
  3. How does the production volume affect break-even analysis?
  4. What is meant by a process? Describe its important features.





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