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| 1 | |
Which of the following is an example of a finite population in a queuing system? |
| | A) | People waiting to purchase fuel at a service station |
| | B) | Five machines that are repaired by a maintenance worker |
| | C) | People waiting in line at a tellers' window in a bank |
| | D) | Patients seeking help from a doctor in a private practice |
| | E) | Taxpayers calling the IRS for assistance |
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| 2 | |
Which of the following is a queue discipline is mentioned in the textbook as an alternative to first-come, first-served? |
| | A) | First in, first out |
| | B) | Garner-Whitten formula |
| | C) | Soonest promise date |
| | D) | Patient customers last |
| | E) | Anxious customers first |
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| 3 | |
Buying a ticket for a college football game where there are multiple windows to buy the ticket at features which type of queuing system line structure? |
| | A) | Single channel, single phase |
| | B) | Single channel, multiphase |
| | C) | Multichannel, single phase |
| | D) | Multichannel, multiphase |
| | E) | None of the above |
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| 4 | |
Buying food at a large food store with multiple checkout counters features which type of queuing system line structure? |
| | A) | Single channel, single phase |
| | B) | Single channel, multiphase |
| | C) | Multichannel, single phase |
| | D) | Multichannel, multiphase |
| | E) | None of the above |
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| 5 | |
Getting an autograph from a famous person might involve standing in which type of queuing line structure? |
| | A) | Single channel, single phase |
| | B) | Single channel, multiphase |
| | C) | Multichannel, single phase |
| | D) | Multichannel, multiphase |
| | E) | None of the above |
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| 6 | |
In a college registration process, several department heads have to approve an individual student's semester course load. What is the queuing system line structure? |
| | A) | Single channel, single phase |
| | B) | Single channel, multiphase |
| | C) | Multichannel, single phase |
| | D) | Multichannel, multiphase |
| | E) | None of the above |
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| 7 | |
Standing in line to buy a ticket for a movie where there is only one window to buy tickets is which type of queuing system Line Structure? |
| | A) | Single channel, single phase |
| | B) | Single channel, multiphase |
| | C) | Multichannel, single phase |
| | D) | Multichannel, multiphase |
| | E) | None of the above |
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| 8 | |
A roller coaster ride in an amusement park employs which type of queuing system line structure? |
| | A) | Single channel, single phase |
| | B) | Single channel, multiphase |
| | C) | Multichannel, single phase |
| | D) | Multichannel, multiphase |
| | E) | None of the above |
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| 9 | |
Machine breakdown and repair in a twelve machine factory having one repair mechanic would develop which type of queuing system line structure concerning machine breakdowns? |
| | A) | Single channel, single phase |
| | B) | Single channel, multiphase |
| | C) | Multichannel, single phase |
| | D) | Multichannel, multiphase |
| | E) | None of the above |
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| 10 | |
Machine breakdown and repair in a twelve machine factory having three repair mechanics would develop which type of queuing system line structure concerning machine breakdowns? |
| | A) | Single channel, single phase |
| | B) | Single channel, multiphase |
| | C) | Multichannel, single phase |
| | D) | Multichannel, multiphase |
| | E) | None of the above |
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| 11 | |
Assume the service rate for a queue in a truck-loading operation is 2 trucks per hour. Using the infinite queuing notion for the models presented in the textbook which of the following is the average service time? |
| | A) | 2 hours |
| | B) | 1 hour |
| | C) | 0.5 hours |
| | D) | 0.25 hours |
| | E) | None of the above |
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| 12 | |
If the arrival rate for loading trucks is 5 trucks per hour, what is the mean time between arrivals? |
| | A) | 5 hours |
| | B) | 2.5 hours |
| | C) | 0.2 hours |
| | D) | 0.1 hours |
| | E) | None of the above |
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| 13 | |
A company is concerned about the number of customers that have to wait for service in their customer service department. Assume the rate at which customers are serviced is 12 per hour. Using the infinite queuing notion for the models presented in the textbook which of the following is the mean time between arrivals? |
| | A) | 12 minutes |
| | B) | 6 minutes |
| | C) | 2 minutes |
| | D) | 1 minutes |
| | E) | Cannot be determined |
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