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Discussion Questions
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  1. The capability index allows for some drifting of the process mean. Discuss what this means in terms of product quality output.
  2. Discuss the purposes of and differences between p charts and <a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=jpg::::/sites/dl/free/0070700893/572682/Ch_9A_X_bar.JPG','popWin', 'width=NaN,height=NaN,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> and R charts.
  3. In an agreement between a supplier and a customer, the supplier must ensure that all parts are within tolerance before shipment to the customer. What is the effect on the cost of quality to the customer?
  4. In the situation described in Question 3, what would be the effect on the cost of quality to the supplier?
  5. Discuss the trade-off between achieving a zero AQL (acceptable quality level) and a positive AQL (such as an AQL of 2 percent).







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