 |
1 | |
| |
_____ is a system of consciously coordinated activities of two or more people.
|
|
|
2 | |
| |
_____ includes four common factors of how work is organized: coordination of effort, common goal, division of labour, and hierarchy of authority.
|
|
|
3 | |
| |
The _____principle is a historical belief that each employee should report to a single manager.
|
|
|
4 | |
| |
An _____ is a box-and-line illustration showing the chain of formal authority and division of labour.
|
|
|
5 | |
| |
The number of direct reports stated as a ratio is known as the _____.
|
|
|
6 | |
| |
_____ is the organizing of work by grouping jobs together to gain greater efficiency and maintain effectiveness in providing customer service.
|
|
|
7 | |
| |
A _____ is a tall organizational structure known for its division of labour, hierarchy of authority, formal framework of rules, and administrative impersonality.
|
|
|
8 | |
| |
A _____ is relatively self-sufficient structure that does not seek assistance from outside itself.
|
|
|
9 | |
| |
An _____ is interactive structure that must constantly interact with its environment to survive as it operates in a self-corrective, adaptable, and real time manner.
|
|
|
10 | |
| |
A _____ organization is a type of open system that compares itself to the cognitive abilities of the human body, able to adapt and change according to environmental needs.
|
|
|
11 | |
| |
Any group of people with a stake in the organization’s operation or success is known as a _____ constituency.
|
|
|
12 | |
| |
Creating an effective organization that is a good fit with its environment and the customer it serves is known as a _____ design.
|
|
|
13 | |
| |
_____ organizations use a rigid, closed system of command-and-control that follow formal policies and procedures.
|
|
|
14 | |
| |
_____ organizations follow a fluid and flexible open system network structure that relies less on policies and procedures for problem solving and direction.
|
|
|
15 | |
| |
When all key decisions are formally made only by top managers who advise others on what to do this is known as _____ decision-making.
|
|
|
16 | |
| |
When mid-managers and staff employees are empowered to make important decisions without seeking top management permission or input this is known as _____ decision-making.
|
|
.