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Internet Exercises
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Intercultural Quotient
http://pages.infinit.net/aturc/entry.htmlIntercultural Quotient (IQ) Mini-Test. Enter the Web site for international cross-cultural consultant André Turcotte. Click on "Self Knowledge" in the Table of Contents and read about the "Intercultural Quotient (IQ)" which is intended to provide information about potential for cross-cultural business success. Click to take the IQ Mini-Test. Answer the questions based on your personal interest in a cross-cultural business career, complete the mini-test, and click to submit this information via email. Results will be emailed back to you within a day or so.

1
What was the level of your (a) knowledge, (b) skills, and (c) behaviours regarding intercultural issues? What was your overall IQ?
2
What specific information was provided about your state of readiness for a cross-cultural business career? Explain
3
Do you have some idea of areas where you need to strengthen your cross-cultural knowledge, skills, and behaviours? If so, what are they?

Global Organizational Effectiveness
www.haygroup.comAlternative Effectiveness Criteria. There is no single way to measure organizational effectiveness, as discussed in this chapter. Different stakeholders want organizations to do different and often conflicting things. The purpose of this exercise is to introduce alternative effectiveness criteria and to assess real companies with them.
Every year, The Hay Group partners with Fortune magazine to rank the World's Most Admired Companies. Fortune applies a set of nine attributes that might be called effectiveness criteria. You can judge for yourself by going to Hay Group web site where Fortune's "Most Admired Companies" research is detailed. Go to www.haygroup.com click on "The best companies" then click on "FORTUNE World's most admired companies find out more" then scroll down to "What are the attributes of reputation on which companies are evaluated in determining the industry rankings? Where you will see a list of the nine criteria

4
Do you agree that the nine attributes are really organizational effectiveness criteria? Explain. What others would you add to the list? Which would you remove from the list?
5
How did you rank each of the nine attributes?







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