Site MapHelpFeedbackMultiple Choice Quiz
Multiple Choice Quiz
(See related pages)

1
The measure of how efficiently and how effectively managers use resources to achieve organizational goals is known as:
A)management.
B)planning.
C)organizational performance.
D)organizing.
2
Organizations are efficient when managers:
I. Maximize the amount of inputs
II. Minimize the time needed for production
III. Minimize the time needed for services rendered
A)II and III
B)I and II
C)I and III
D)I, II, and III
3
Which is not a step in the planning process:
A)Deciding on organizational goals
B)Deciding on actions to pursue
C)Allocating resources to attain goals
D)Performance appraisal
4
The outcome of planning is a(n) ______.
A)performance goal
B)strategy
C)assessment
D)effective organization
5
Which statement is false concerning organizing?
A)It is a process managers use to establish the structure of working relationships.
B)It involves grouping people into departments based on their level in the organization.
C)It lays out lines of authority and responsibility.
D)Managers decide how best to coordinate organizational resources.
6
The outcome of the ________ process is the ability to measure performance accurately and regulate organizational efficiency and effectiveness.
A)Assessment
B)Leading
C)Control
D)Planning
7
First-line managers are also known as:
A)Front-line managers.
B)Middle managers.
C)Supervisors.
D)Top managers.
8
Who has the responsibility to find the best way to organize human resources to achieve organizational goals?
A)First-line managers
B)Middle managers
C)Top managers
D)Supervisors
9
Top managers:
I. Establish departmental goals
II. Decide how different companies should interact
III. Monitor how well first-line managers utilize resources
A)I and II
B)II and III
C)I, II, and III
D)None of these
10
Groups of workers who are responsible for supervising their own activities and for the quality of the goods they produce are called:
A)management teams.
B)self-managed teams.
C)strategic teams.
D)technical teams.
11
Which of these should reduce costs and improve quality:
I. Empowerment of the workforce
II. Limiting employees' responsibilities
III. Creation of self-managed teams
A)I and III
B)I only
C)II and III
D)III only
12
Which of these is not a Mintzberg category of roles for managers?
A)Interpersonal
B)Informational
C)Motivational
D)Decisional
13
All of the following are examples of Mintzberg's interpersonal roles EXCEPT:
A)disseminator.
B)liaison.
C)leader.
D)figurehead.
14
Which of these is not an informational role?
A)Monitor
B)Spokesperson
C)Disseminator
D)Liaison
15
The level within the organization that requires the greatest degree of conceptual skill is:
A)Top management
B)Line workers
C)Middle management
D)First-line management





To learn more about the book this website supports, please visit its Information Center.
Copyright (c)2013 McGraw-Hill Education .
Any use is subject to the Terms of Use and Privacy Notice | Report Piracy


Contemporary ManagementOnline Learning Center

Home > Chapter 1 > Multiple Choice Quiz