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1 | |
Yale psychologist Robert Sternberg believes that "Group IQ" is often |
| | A) | a misunderstood cultural phenomenon. |
| | B) | a product of the leader's dedication and energy. |
| | C) | lower than individual IQs. |
| | D) | higher than individual IQs. |
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2 | |
All of the following are necessary ingredients for a successful meeting EXCEPT: |
| | A) | The group should have a purpose. |
| | B) | The group should have at least 25 members. |
| | C) | The group should secure the cooperation of all members. |
| | D) | The group should have effective leadership. |
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3 | |
What is the term for a document listing what is to be accomplished during a meeting? |
| | A) | schedule |
| | B) | minutes |
| | C) | agenda |
| | D) | meeting plan |
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4 | |
What is the term for a written record of what occurred at a meeting? |
| | A) | schedule |
| | B) | minutes |
| | C) | agenda |
| | D) | meeting notes |
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5 | |
All of the following are guidelines for group leaders to follow in meetings EXCEPT: |
| | A) | Require each participant to express his or her opinion on major issues. |
| | B) | Discourage side conversations. |
| | C) | Summarize periodically. |
| | D) | Make sure all participants know the scope of the group's power. |
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6 | |
If a participant is shy or unusually quiet, which one of the following questions would be most appropriate for a leader to use to encourage the person to talk? |
| | A) | "Do you have anything you would like to say?" |
| | B) | "Why are you being so quiet?" |
| | C) | "How do you think we can solve this problem?" |
| | D) | "Does your silence indicate disagreement?" |
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7 | |
All of the following are guidelines for participants in a meeting EXCEPT: |
| | A) | Speak up early in the meeting. |
| | B) | Exhibit positive nonverbal behavior. |
| | C) | Express objections in the form of a question. |
| | D) | Don't criticize views that are held by all members of the groups except you. |
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8 | |
Unannounced private goals that conflict with a group's goals are known as |
| | A) | hidden agendas. |
| | B) | concealed plans. |
| | C) | counterfeit schedules. |
| | D) | bogus schemes. |
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9 | |
For every human problem, the American essayist H.L. Mencken said, "there is always an easy solution-neat, plausible, and _________." |
| | A) | sensible |
| | B) | wrong |
| | C) | idiotic |
| | D) | self-defeating |
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10 | |
The reflective-thinking method is used to |
| | A) | make meetings shorter. |
| | B) | create an awareness of difficulties. |
| | C) | meditate on important issues. |
| | D) | solve problems. |
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11 | |
Which is the correct order for the first three steps of the reflective-thinking method? |
| | A) | analyze the problem, define the problem, establish criteria for evaluating solutions |
| | B) | define the problem, analyze the problem, establish criteria for evaluating solutions |
| | C) | establish criteria for evaluating solutions, define the problem, analyze the problem |
| | D) | establish criteria for evaluating solutions, analyze the problem, define the problem |
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12 | |
Brainstorming possible solutions requires all of the following EXCEPT |
| | A) | generating ideas from all participants. |
| | B) | quickly writing down ideas. |
| | C) | critical thinking. |
| | D) | an atmosphere of total acceptance. |
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13 | |
What is the final step of the reflecting-thinking method? |
| | A) | Suggest possible solutions. |
| | B) | Choose the best solution. |
| | C) | Decide how to test the solution. |
| | D) | Decide how to implement the solution. |
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14 | |
What is the term for a meeting featuring short addresses by different people on the same topic? |
| | A) | symposium |
| | B) | panel discussion |
| | C) | soliloquy |
| | D) | eulogy |
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15 | |
In a panel discussion, the moderator should do all of the following EXCEPT: |
| | A) | Before the meeting, prepare a list of items that should be discussed. |
| | B) | Prepare and deliver an introduction. |
| | C) | Act like a district attorney who interrogates defendants. |
| | D) | Ask open-ended questions rather than questions that elicit a simple yes or no. |
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2002 McGraw-Hill Higher Education